maskot88 Privacy Policy

This page describes what we collect when you use maskot88 and how we keep that data protected. We take your privacy seriously and operate transparently about how your information flows through our platform.

We at maskot88 collect personal data only to deliver our service—account verification, payment processing, customer support, and compliance with local regulations. We do not sell your data to third parties, and we do not use it for marketing beyond your account on maskot88 itself.

Our commitment is straightforward: your data stays secure, your rights are respected, and you can contact us anytime to understand what we hold or request deletion where applicable.

What We Collect and Why

When you open an account on maskot88, we collect your email address, full name, date of birth, and phone number. These details are required for account creation and identity verification. We also collect your payment method information—whether you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment)—so we can process your transactions securely.

We collect your IP address and device information (browser type, operating system) to detect fraud and ensure account security. We log your activity on maskot88—which games you access, which sportsbook markets you view, your withdrawal requests—to improve our service and comply with financial regulations.

We do not collect your password in plain text; we store only an encrypted hash. We do not collect your full payment card details; payment processors like online payment and e-wallet handle that encryption themselves.

How We Use Your Data

Your data serves four main purposes. First, we use it to operate your account—verify your identity, process deposits and withdrawals, and send you account notifications. Second, we use it to prevent fraud and money laundering, which is a legal obligation in all jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

Third, we use your data to improve maskot88. We analyse which games are popular, which payment methods work smoothly, and where our customer support needs to respond faster. We do not use this data to build profiles for sale; we use it only to make our platform better.

Fourth, we may contact you about your account—password resets, suspicious activity, or updates to our terms. We will not email you promotional offers unless you opt in, and you can unsubscribe anytime.

Third-Party Processors

We share your data only with processors who help us run maskot88. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) receive your payment details to complete transactions. Identity verification services receive your ID and address to confirm you are who you say you are.

Our hosting provider stores our servers and databases. Our customer support platform logs your messages when you contact us. All these processors sign data-protection agreements with us and are forbidden from using your data for their own marketing.

We do not share your data with advertisers, data brokers, or any third party outside our operational chain. If we are required by law to disclose your data (e.g., a court order), we will notify you unless the law forbids it.

Your Rights and Our Commitments

You have the right to access all data we hold about you on maskot88. You can request a copy of your account information, transaction history, and any notes our support team has recorded. You also have the right to correct inaccurate data—if your address is wrong, tell us and we will update it.

You can request deletion of your account and associated data, subject to legal retention requirements. We must keep transaction records for financial compliance, but we will delete personal details like your phone number and payment methods once your account is closed and any legal hold expires.

Our services are available only where local law permits. If you are in a jurisdiction where online gaming is prohibited, we cannot provide access to maskot88. We do not knowingly collect data from users under the age of legal gambling in their region.

If you have questions about how we handle your data, contact our support team. We will respond within standard business hours. If you believe we have mishandled your information, you have the right to lodge a complaint with your local data-protection authority.

Data Security and Retention

We encrypt your data in transit (using HTTPS) and at rest (using industry-standard encryption). Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify vulnerabilities.

We retain your account data for as long as your account is active. After you close your account, we keep transaction records for the period required by law (typically 5–7 years for financial compliance). Personal details like your phone number and address are deleted within 90 days unless we are legally required to retain them.

This policy is current as of the date shown on our website. We may update it if our practices change or if new regulations require it. We will notify you of material changes by email or by posting a notice on maskot88.